The advertising choice we made in 2025 is about service.
We wear our superhero suit because we want to show you how we can be there, wherever you are, to ‘save’ you from any trouble.
An entire 360° service: before, during and after
What distinguishes the purchase of a simple machine from choosing Schiatti as your partner is the certainty of continuous and proactive support, which is structured in the phases of listening, consulting and after-sales service.
Preliminary phase: listening and consulting
Thanks to decades of experience in the sector, we know that every customer has specific needs. Our service starts by analysing of your production needs: available space, production volumes and processing methods.
From this careful evaluation comes customised consulting: we identify the most suitable technological solution from our range or, if necessary, we customise it to create a product tailored to your needs.
Purchasing phase: pre-assembly and installation
Once the most suitable machine has been selected, each component is manufactured and assembled in our factory, where we carry out strict testing to ensure perfect functionality.
Only after this check is performed, your machine is shipped to the final destination, together with our specialised technicians who take care of the assembly and start-up at your site, assisting your staff with specific training.
After-sales phase: maintenance, spare parts and technical support
To ensure the longevity and efficiency of your machines, we offer a scheduled maintenance plan, but we are always ready to promptly intervene, either in person or remotely, for any unforeseen needs.
Even after years of service (yes, our machines are designed to last), we ensure the availability of original spare parts and efficient service.
We support you wherever you are in the world, quickly and promptly.
That is why with Schiatti you are not simply buying machines, but a reliable partner. With or without the coat...